Move Better. Feel Stronger. Live Pain-Free.
Insurance & Direct Billing in London, Ontario
At Aspire Physiotherapy, we believe your focus should be on recovering—not worrying about paperwork. That's why we offer direct billing to many major insurance providers, making it easier and more convenient to access the physiotherapy and massage therapy services you need.
Whether you're receiving treatment for an injury, chronic pain, post-surgical rehabilitation, or ongoing wellness care, our experienced administrative team is here to help simplify the insurance process. We work with a wide range of insurance providers and can assist with verifying your coverage, submitting eligible claims, and answering any questions you may have regarding your benefits.
If you're unsure whether your treatment is covered, simply contact our clinic before your appointment. We'll be happy to help you understand your available coverage and treatment options.
Located in London, Ontario, our clinic offers comprehensive physiotherapy services for people of all ages. From your first assessment to your final recovery goals, we focus on restoring movement, reducing pain, and helping you return to the activities you enjoy.
Direct Billing Made Easy
Aspire Physiotherapy offers direct billing to many participating insurance providers whenever available. This means we can submit eligible claims directly to your insurance company, helping reduce your out-of-pocket expenses at the time of your visit.
Please note that insurance coverage varies depending on your individual policy. Deductibles, co-payments, annual maximums, and excluded services are determined by your insurance provider. Any portion not covered by your plan will remain the responsibility of the patient.
Our goal is to make your experience as convenient and stress-free as possible so you can focus on your recovery.
Our goal is to help you recover safely, move with confidence, and maintain long-term health and wellness.
Insurance Providers We Support
Sun Life Insurance Portal
Sun Life Financial
PBAS Insurance Portal
- PBAS Insurance
Please Note: PBAS currently supports direct billing for Physiotherapy services only. Massage Therapy claims may need to be submitted directly to your insurance provider for reimbursement.
Medavie Blue Cross
Coverage may be available for:
- Interim Federal Health Program (IFHP)
- Eligible Refugee Health Benefits
Motor Vehicle Accident (MVA) Claims
If you've been injured in a motor vehicle accident, you may be eligible for treatment through your automobile insurance provider. Our team has experience assisting patients through the claims process and will work with your insurance company whenever possible to help make your rehabilitation as smooth as possible.
We provide personalized rehabilitation programs focused on reducing pain, restoring mobility, improving strength, and helping you safely return to your normal daily activities.
WSIB Workplace Injury Claims
If you've been injured at work, Aspire Physiotherapy provides treatment for patients covered by the Workplace Safety and Insurance Board (WSIB).
Our experienced physiotherapists develop individualized rehabilitation programs that help reduce pain, restore movement, improve strength, and support a safe and successful return to work. We also work collaboratively with healthcare providers, employers, and case managers when appropriate to help facilitate your recovery.
What to Bring to Your Appointment
To help us process your insurance claim efficiently, please bring:
- Your insurance card or policy information
- Government-issued photo identification
- Claim or case number (if applicable)
- Doctor's referral (if required by your insurance provider)
- Any supporting claim documents provided by your insurer
Having this information available helps us verify your benefits and process your claim more efficiently.
Frequently Asked Questions
Do you offer direct billing?
Yes. We provide direct billing to many participating insurance providers whenever available.
Do I need a doctor's referral?
Some insurance plans require a physician's referral for reimbursement, while others do not. Please check with your insurance provider to confirm your specific policy requirements.
What if my insurance company isn't listed?
Insurance providers and billing systems are updated regularly. If you don't see your provider listed, please contact our clinic. We'll gladly verify whether direct billing is available for your plan.
Will my insurance cover the full cost of treatment?
Coverage depends on your individual policy. Some plans cover the full cost, while others may include deductibles, co-payments, or annual maximums.
Can I use more than one insurance plan?
If you have coordination of benefits through multiple insurance providers, our team will help explain your options whenever possible.
We're Here to Help
Understanding insurance benefits can sometimes be confusing, but you don't have to navigate the process alone. Our knowledgeable team is happy to answer your questions, assist with direct billing whenever available, and help you understand your available coverage before your appointment.
Whether you're visiting us for Physiotherapy, Massage Therapy, Motor Vehicle Accident Rehabilitation, Workplace Injury Rehabilitation, Pelvic Health Physiotherapy, Sports Injury Rehabilitation, or Custom Orthotics, we're committed to making your experience simple, convenient, and focused on your recovery.
Start Your Recovery with Confidence
At Aspire Physiotherapy, we're dedicated to providing exceptional care while making the insurance process as straightforward as possible. With direct billing to many major insurance providers and a team ready to assist you every step of the way, you can focus on what matters most—your recovery. Contact Aspire Physiotherapy today to book your appointment and begin your journey toward better movement, lasting pain relief, and improved health.
Book Your Physiotherapy Appointment
Online, It's Easy.
Book your physiotherapy appointment online. We offer personalized treatment for pain relief, injury recovery, and rehabilitation. We'll contact you shortly to confirm your appointment.